Minor Service Outage

About This Site

Welcome to the FISPAN J.P. Morgan Chase Bank integration status page. This page describes feature availability for the J.P. Morgan Chase Bank integration. The below uptimes are an unofficial combined view of all areas that can impact client functionality. Have any questions? Please reach out to our support at https://support.fispan.com/jpmorgan

Uptime over the past 90 days. View historical uptime.
API - Information Reporting Operational
90 days ago
99.93 % uptime
Today
ERP Connector Partial Outage
90 days ago
97.49 % uptime
Today
AWS Data Centre ? Operational
90 days ago
100.0 % uptime
Today
Sandbox Environment Operational
90 days ago
100.0 % uptime
Today
Auth0 Operational
90 days ago
100.0 % uptime
Today
Web UI Operational
90 days ago
100.0 % uptime
Today
SFTP Connection Operational
90 days ago
100.0 % uptime
Today
AWS s3-us-west-2 Operational
AWS rds-us-west-2 Operational
AWS ec2-us-west-2 Operational
AWS kms-us-west-2 Operational
AWS secretsmanager-us-west-2 Operational
AWS elb-us-west-2 Operational
Auth0 Management API Operational
Auth0 Multi-factor Authentication Operational
Auth0 User Authentication Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 21, 2024

No incidents reported today.

Nov 20, 2024

No incidents reported.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024
[Production] Scheduled Service Maintenance on Sunday, November 17, 2024 from 1AM-5AM EST
Completed - The scheduled maintenance has been completed.
Nov 17, 04:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 00:00 EST
Scheduled - On Sunday, November 17, 2024 between 1:00 AM and 5:00 AM EST, our Production environment will undergo scheduled maintenance, and may be unavailable during this time. This period will be utilized for infrastructure enhancements and platform testing to ensure continued uptime and stability. Please be advised that during this 4-hour window, the Production environment will be inaccessible for clients, preventing access to the UI and payment initiation.
Nov 8, 16:13 EST
Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024
[Partial Outage] Payables Degraded Performance for Account-to-Account Transfers
Resolved - Please be advised that we have fixed the issue with A2A Transfer feature in Netsuite and Sage Intacct where clients are unable to initiate A2A Transfers. Clients may now resume processing A2A Transfers through the plugin. We apologize for the inconvenience.
Nov 13, 12:32 EST
Investigating - Please be advised that we have identified and are currently investigating an issue with A2A Transfer feature in NetSuite and Sage Intacct where clients are unable to initiate A2A Transfers. We will provide an update once you can resume processing A2A Transfers through the plugin.
Nov 13, 11:53 EST
Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

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